Woman-owned · Salinas, CA · Since 1954

Your calls answered
with care and
professionalism

Real people. Real conversations. 24 hours a day, 7 days a week, 365 days a year. Locally owned and operated in Salinas since 1954.

72
Years in business
24/7
Always available
100%
Local Salinas operators — never outsourced
Bilingual service available
English & Spanish operators on staff
HIPAA compliant protocols
Bilingual English & Spanish
Local Salinas operators only
No scripts — real conversations
72 years of trusted service
Our services

Everything your business
needs to never miss a call

From simple message taking to complex emergency dispatch, we handle every call as if it were our own business on the line.

24/7 live answering

Real operators answer your calls around the clock — nights, weekends, and holidays. Never send a caller to voicemail again.

Emergency dispatching

After-hours urgent calls handled with precision. We follow your protocols, reach your on-call staff, and document everything.

Alarm monitoring

Emergency phones, elevator alarms, well and water alarms — we have the equipment and training to respond immediately.

Bilingual operators

English and Spanish speaking operators on staff — serving the diverse Salinas community and your bilingual client base.

Virtual receptionist

Your dedicated front desk — appointment scheduling, call screening, message taking, and customer service handled seamlessly.

HIPAA compliant

Strict privacy protocols for healthcare clients. Our operators are trained in HIPAA compliance and secure message handling.

Built for your specific industry

Every industry has unique needs. We serve medical practices, law firms, real estate agents, home service contractors, property managers, and many others — each with custom protocols tailored to your business.

Healthcare

Medical & Healthcare

HIPAA-compliant answering for doctors, dentists, clinics, and solo practitioners. After-hours triage and on-call dispatch.

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Legal

Legal

Professional intake for law firms and attorneys. Client screening, message taking, and urgent matter escalation.

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Real Estate

Real Estate & Realtors®

Lead capture, showing requests, and after-hours coverage for agents and brokerages. Every missed call is a missed commission.

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Home Services

Plumbing & HVAC

Emergency dispatch specialists. We handle your after-hours calls and get the right technician to the right job fast.

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Property

Property Management

Tenant calls, maintenance requests, and emergency dispatch — handled professionally day and night.

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Small Business

Small Business

Affordable, professional live answering for businesses of every kind. Sound bigger, never miss an opportunity.

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Purposefully small.
Exceptionally dedicated.

We are a boutique answering service — not a call center. Every agent works from our Salinas office and is trained to represent your business as if it were their own.

All operators work from our Salinas office — never outsourced or remote

Woman-owned and operated since 1954 — 72 years of community trust

Personalized onboarding — we learn your business before we answer a single call

Backup systems and redundancy — we never go down when you need us most

Talk to our team
“Real live people answering your phones drives business. That has been our belief since 1954 — and it remains true today.”
Jane’s Answering Service · Salinas, California · Woman-owned since 1954
72
Years serving Salinas
24/7
365 days a year

Trusted by businesses
for generations

From dental offices to real estate agencies — businesses across Salinas have relied on us for decades.

★★★★★
“Our company has been using Jane’s Answering Service for almost 30 years. Our customers rest easy knowing there will always be an actual person on the other end of the line.”
Real Estate AgencyAfter-hours emergency service · 30 year client
★★★★★
“Very responsive, kind, and easy to work with. I would highly recommend them to anyone who is looking into an answering service.”
Plumbing CompanyEmergency dispatching
★★★★★
“Jane’s Answering Service is an excellent backup communication source for our busy dental office. Professional and efficient in every follow-up.”
Dental OfficeVirtual receptionist service
New · Introducing JanesAI

Now offering AI-powered answering

The same trusted service, enhanced with artificial intelligence. JanesAI handles routine calls automatically — with a live Jane’s operator always on standby when a human touch is needed.

Explore JanesAI →

Ready to never miss
another important call?

No contracts required. No setup fees. Just a quick conversation about your business and how we can help.

831-758-3351

Available 24 hours a day, 7 days a week

  • No long-term contracts required
  • Custom setup to match your business
  • Up and running quickly
  • 72 years of experience behind every call

Request a free consultation

We respond within one business day. Your information is never shared.